Route Map / Regional Guide

Server Locations and
Cross-Border Routes

Start with the target service’s regional requirements, then choose a route for your use case. Country labels indicate the exit location; route types describe the transmission path. Neither guarantees access to a particular service.

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Regional Route Guide

This table shows example combinations of regions, cities and transmission types. It is not a live availability list or a complete coverage map. Check the user dashboard after signing in for specific route names, availability and plan access.

Static route guide · Verify streaming access with the target service
Country / Region City Route Type Streaming Availability
Asia-Pacific
JapanTokyoIEPLVerify with the target service
JapanOsakaRelayVerify with the target service
Hong KongHong KongRelayVerify with the target service
SingaporeSingaporeDirectVerify with the target service
South KoreaSeoulRelayVerify with the target service
AustraliaSydneyDirectVerify with the target service
North America
United StatesLos AngelesRelayVerify with the target service
United StatesSeattleDirectVerify with the target service
United StatesNew YorkRelayVerify with the target service
CanadaTorontoDirectVerify with the target service
CanadaVancouverRelayVerify with the target service
Europe
GermanyFrankfurtDirectVerify with the target service
SwitzerlandZurichRelayVerify with the target service
United KingdomLondonRelayVerify with the target service
FranceParisDirectVerify with the target service
NetherlandsAmsterdamDirectVerify with the target service
SwedenStockholmRelayVerify with the target service
Other Regions
BrazilSão PauloDirectVerify with the target service
South AfricaJohannesburgRelayVerify with the target service
United Arab EmiratesDubaiDirectVerify with the target service

Country Labels and Access Results

A country or region label usually identifies the route’s exit location. It does not mean there are no other network hops between your device and that exit. City labels distinguish exit locations; they do not mean the target website’s servers are in that city. When comparing routes, assess region, transmission type and the target service’s requirements separately rather than relying on geographic distance alone.

Streaming platforms may determine access based on the exit IP, account region, content licensing and payment details. Reaching a service’s homepage does not guarantee that its catalog, sign-in or playback will work. Playback on one service also says nothing about access to another. That’s why the table says “Verify with the target service” instead of making a blanket availability claim.

View your subscription and available routes in the user dashboard →

Route Types and Transmission Paths

IEPL, relay and direct describe transmission paths, not a universal quality ranking. Here’s how they generally work and what drives their costs. Your experience will also depend on your access network, exit location and target service.

PATH / IEPL

IEPL

IEPL stands for International Ethernet Private Line. It uses dedicated transmission links to connect network endpoints in different regions, so its cross-border segment differs from a typical public-internet route. For users, the IEPL label describes the transmission method; it does not mean every connection between your device and the target website uses a private network. Your home connection, Wi-Fi and the connection from the exit to the service still affect performance.

This type of route may suit sustained sessions, collaboration tools and tasks sensitive to fluctuations. Streaming responses from AI tools, video meetings and long-running web sessions are all useful scenarios to test. Check whether sessions complete, reconnects are frequent and results remain consistent under similar conditions—not just whether a page loads once.

Dedicated transmission resources usually entail higher leasing and maintenance costs, but a higher cost does not automatically make a route better for every service. An IEPL route cannot change regional restrictions set by AI or streaming services. VPNLM plans follow the billing terms published on the plans page; this page does not estimate separate prices or fees by route type.

PATH / RELAY

Relay Routes

A relay route adds a transmission node between your access point and the destination exit. The access node receives your connection and forwards it to the relevant exit, helping adjust the cross-border path and potentially avoid unstable routing to some overseas exits. A relay is not the same as a dedicated line: check the details for each route to see what network resources it uses.

Relay routes are worth testing for everyday browsing, document collaboration and streaming. Their value lies in how the path is organized—not in a longer node name or more transmission hops. An extra hop can sometimes improve a connection, but it can also introduce more variability. If the route from your local network to the access node is poor, a better exit cannot remove every issue.

Costs mainly come from access nodes, forwarding resources, cross-border transmission and exit maintenance. Actual costs vary with resource configuration, so relay routes cannot simply be classed as a fixed low-cost tier. Test a relay during your usual usage hours and compare it with other route types in the same region. Don’t overlook the target service’s regional requirements just because a route is labeled “relay.”

PATH / DIRECT

Direct Routes

A direct route typically connects the client straight to an overseas node, without an additional service-side relay. The path is more direct in structure, but still passes through your local carrier and public internet routing. “Direct” does not literally mean there are no intermediary network devices, nor does it guarantee a faster connection. Public routing often determines the actual results.

If your local network has a good route to an overseas region, a direct connection may work well for browsing, research and developer tools. If performance varies at certain times, compare it with a relay route in the same region to see whether the access path is a factor. One failed attempt is not enough to judge a route type; check for website outages and local Wi-Fi issues too.

Direct routes typically avoid the deployment and maintenance of a service-side access relay, which can make their resource setup simpler. Exit, transmission and node maintenance still have costs. Cost differences do not translate directly into VPNLM plan discounts or reveal how data usage is charged. Choose based on whether your tasks work; treat route type as a troubleshooting clue, not a performance promise.

Choosing a Route for Your Use Case

First check which regions the target service supports, then test the full workflow and keep suitable route options. The steps below don’t rely on decorative status numbers.

USE / BROWSE

Everyday Browsing

For research and everyday browsing, check that pages load fully and images and attachments open as expected. If a service has no regional requirements, start by comparing nearby regions, then try relay and direct routes. Distance is only a starting point, not a result: websites may use distributed services, so the exit location and the site’s actual connection point may differ.

For everyday use, consider the rule-based mode supported by your client so different destinations are handled according to your rules. After switching, check that your browser is using the expected route; otherwise, a rule mismatch may look like a failed connection. If one website has trouble, first check whether the issue is limited to that site before changing your entire route. See the setup guide for details on modes and importing subscriptions.

USE / STREAM

Streaming and Video

For streaming, first choose a region where the content is available, then test account sign-in, the catalog and playback. Reaching the service’s homepage does not prove playback will work; licensing, account region and exit-IP detection can all affect access. Test something you would normally watch, checking startup, seeking and continuous playback. Also make sure the app and browser are using the same network route.

Changing exits frequently during playback may trigger another regional check or interrupt your current session. It’s better to test a route first, then keep it consistent while watching. If you see an error, note its exact wording and distinguish regional restrictions from account permissions or network errors; not every playback failure is a speed issue. VPNLM routes provide cross-border connectivity but do not replace a streaming platform’s content rights.

USE / AI

AI Tools

Services such as ChatGPT, Claude and Gemini may check region, exit IP and account status separately. Confirm the service’s current supported regions, then test sign-in, submitting a request and receiving a complete response. Loading an introductory page does not mean account features or API access will work. Streaming responses need a sustained connection, so check that replies finish—not just how quickly the first words appear.

Web apps and developer tools may also use different proxy settings. If your browser works but an IDE extension does not, check the network settings for the extension, terminal and running process instead of switching accounts or repeatedly refreshing the sign-in page. Keep the exit region consistent during normal use to avoid unnecessary changes. Route selection cannot remove a service’s request limits or account checks. For setup details, see the AI access guide.

USE / GAME

Gaming

For gaming, focus on consistent interactions, stable sessions and whether the client’s transport method is supported by your current network setup. Start with the region of the game server, then test sign-in, matchmaking and an actual match. A smooth download does not guarantee good gameplay; downloads and real-time interactions may use different services and routes.

VPNLM’s international route categories are not a guarantee of compatibility with every game. Before a long session, check that the client mode and routes for the game and voice chat are set correctly, and follow the game’s terms of service. Switching exits mid-match may disconnect your session. If only one game is affected, report the exact error and when it occurs rather than guessing from the region label alone.

USE / WORK

Work and Collaboration

For work, test routes separately for meetings, shared documents, code repositories and company sign-in. Check audio, video and screen sharing in meetings; verify saving and syncing in shared documents; and test pull, push and authentication in developer tools. Corporate identity systems may restrict exit regions or network environments. Follow your organization’s security policies and don’t use a public subscription route in place of its approved access method.

Testing routes before work and keeping alternatives for the same tasks is more useful than switching at the last minute based on a route name. Unlimited simultaneous devices means you can use supported platforms across multiple devices, but each device still needs its own client setup. Client apps and subscription access for Windows / macOS / iOS / Android / Linux are available in the user dashboard after signing in. Don’t use subscription URLs from untrusted sources.

Connection Checks and Troubleshooting Notes

Troubleshooting is easier when you distinguish a route that won’t connect from a target service that denies access.

Check Your Local Network, Then the Target Service

First, confirm your local network can reach familiar websites, your client subscription is up to date and the expected route is selected. Then open the target service and test sign-in, its main feature and a sustained session in that order. If familiar websites also fail, check your local network first. If only one service has a problem, review its error message and regional requirements.

When comparing routes, keep the device, client mode, target action and usage environment consistent. Change only the route so you can tell whether the path made a difference. Switching regions, browsers, accounts and modes at the same time makes results hard to interpret and may trigger additional checks by the target service. Save the error details before changing settings.

Include Useful Details, Not Credentials

When submitting a support ticket, include your platform, the route name shown in the client, when the issue occurred, the target service and the step that failed. Attach a screenshot of the error with sensitive details redacted. Never include passwords, subscription URLs or access keys in public screenshots or routine support requests. “A country doesn’t work” is hard to investigate without the full error. Specific steps and messages help distinguish route, rules and target-service issues.

Route coverage does not mean every region suits every use case. Monthly subscription data resets each month on the activation date; the price difference for a mid-cycle upgrade is prorated for the remaining days. Data bundles remain valid until used and never expire. Choose a billing option based on your usage and the plan terms, not the distance to a country or the route name. See the plans page for pricing and full billing details. The service includes a 30-day money-back guarantee.

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